Our Expertise

Service & Systems Design

While product design looks at the design of tangible solutions, the Service & Systems Design discipline looks at the entire problem ecosystem within which the solution will live. We look at stakeholders, activities and challenges as “ecologies”, and use visual mapping techniques to understand and tackle their complexity. We consider information, relationships, touch points, material components, and other relevant linkages when evaluating how and where to intervene within the service to make it more efficient, useful and desirable by its end users.

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Industrial and Product Design

We work with our partners to develop innovative products that are sustainable, scalable and support growth of the local industry. We aim to develop products that are both suitable to the needs of intended users and do not harm the environment. Our studio is equipped to facilitate prototype development and fabrication using a variety of materials as well as 3D printing. We work with partners across the different stages of development, from research to idea development, prototyping, production and implementation.

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User Experience (UX) Design

With a passion for innovation and a keen understanding of user behavior, we seamlessly blend form and function to create engaging and intuitive interfaces. Our team of dedicated UX designers is committed to elevating the customer user journey, ensuring that every interaction is not just functional but delightful. From wireframes to prototypes, we meticulously design each step, focusing on user needs, preferences, and behaviors.

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Human Centred Design (HCD) & Research

DwB applies an integrated human-centred approach that adopts ethnographic research methods and tools from social and behavioral sciences to create useful and meaningful products and services by placing users at the centre of the design process. Our methods employ both data-based and behavioral analytical approaches with creative, empathetic and participatory methods as a means to create better solutions, more actionable plans and sustained engagement, championed by the key stakeholders involved.

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